The skilled helper : a problem-management and opportunity-development approach to helping /
Gerard Egan, Robert J. Reese.
- Eleventh edition.
- xvi, 432 pages : illustrations ; 24 cm
Illustration on p. 2 of cover.
Includes bibliographical references (pages 383-407) and indexes.
PART 1. The power of basics. 1. The power of basics : explore the ingredients of successful helping -- 2. Review the problem-management and opportunity-development process -- 3. Commit yourself to the helping relationship and the values that drive it -- PART 2. The therapeutic dialogue : master communication and relationship-building skills. 4. Therapeutic presence : tune in to clients and listen carefully -- 5. Empathic responding : work at mutual understanding -- 6. Master the art of probing and summarizing -- 7. Help clients challenge themselves : from new perspectives to new behavior -- PART 3. The stages and tasks of the problem-management and opportunity-development model. 8. The action arrow : right from the beginning help clients turn talk into life-enhancing action -- 9. The three tasks of stage I : help clients tell the story, the real story, and the right story -- 10. Stage II : help clients design and set problem-managing goals -- 11. Stage III : planning-help clients design the way forward.
Internationally recognised for its successful problem-management approach to effective helping, this book offers a step-by-step guide to the counselling process.